Privacy Notice

Information we collect

We may collect information that you choose to provide when you contact us, request product information, or ask for support. This may include your name, email address, phone number, delivery country or region, room preferences, product interests, message details, and any photos or measurements you decide to share.

We may also receive basic website information such as browser type, device type, approximate location derived from network data, pages viewed, referring website, and time of visit. This helps us maintain the website and understand which pages are useful to customers.

How we use information

We use customer information to respond to inquiries, discuss furniture options, confirm product details, estimate delivery feasibility, provide customer support, improve our website, maintain business records, and protect against misuse of the website.

If you ask us to prepare an order, quote, or delivery discussion, we may use your information to communicate about product specifications, availability, lead time, shipping cost, taxes or duties, and after-sales support.

Cookies and similar tools

Our website may use basic cookies or similar technologies for site functionality, performance, and security. If we add analytics, advertising, or payment tools in the future, those providers may process limited technical information according to their own terms and privacy notices.

You can usually adjust cookie settings in your browser. Some website features may not work as expected if cookies are disabled.

When we share information

We may share necessary information with service providers that help us operate the website, communicate with customers, arrange logistics, provide payment or fraud-prevention services, or maintain business records. We may also disclose information if required by law, regulation, legal process, or to protect our rights, customers, and business.

We do not sell personal information. We do not share customer inquiry information for unrelated third-party marketing.

International processing

BORUI JINGWEI CO., LIMITED is based in Hong Kong, and furniture production is arranged through China-based production partners. Customers may contact us from different countries. Your information may therefore be processed in Hong Kong, mainland China, or other locations where our service providers operate.

Security and retention

We use reasonable administrative and technical measures to protect customer information. No website, email, or online service can guarantee complete security, so customers should avoid sending highly sensitive information unless it is necessary for a specific order or support request.

We keep information for as long as reasonably needed for customer support, business records, dispute handling, legal compliance, and website operations.

Your choices and requests

You can contact us to request access, correction, deletion, or restriction of information you provided. We may need to verify your request and may keep certain records where required for legal, tax, accounting, fraud-prevention, dispute, or legitimate business purposes.

California, European, UK, Canadian, Australian, and other customers may have additional rights under local privacy laws. We will review privacy requests based on the information provided and the law that applies to the request.

Children

This website is intended for adults shopping for home furniture. We do not knowingly collect personal information from children under 13. If you believe a child provided personal information to us, please contact us so we can review and delete it where appropriate.

Contact

Privacy and customer support requests can be sent to support@boruijw.com.

BORUI JINGWEI CO., LIMITED
RM 06, 26TH FLOOR, WORKING, VIEW COMM BUILDING, 21 YIU WAH STREET, CAUSEWAY BAY, HONG KONG
Phone: +852 8434 7701